At Soulroot, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit www.soulroot.co.in.
Information We Collect
We collect both personal and non-personal information to provide you with a seamless shopping experience.
- Personal Information: Name, email, phone number, billing/shipping address, and payment and transaction information.
- Non-Personal Information: IP address, browser type, device information, and browsing behavior.
- Cookies & Tracking Technologies: Used for website functionality, security, analytics, remembering user preferences, and, marketing purposes.
How We Use Your Information
We use your information to:
- Process and fulfill orders.
- Respond to queries and support requests.
- Send promotional offers and newsletters.
- Improve website functionality and customer experience.
- Prevent fraudulent transactions and maintain the security of our website.
Data Protection & Security
We take reasonable measures to protect your personal data from unauthorized access, misuse, loss, or disclosure.
Sharing of Information
We do not sell or rent your personal data.
We may share necessary information with:
- Third-party logistics providers for shipping and order fulfillment.
- Payment service providers to process transactions securely.
- Technology and service providers, including those that support the operation, analytics, and functionality of our website.
- Legal or regulatory authorities if required by applicable law.
Our online store is hosted on Shopify, and personal information may be processed through Shopify and other service providers that enable us to operate our website and provide our services.
Your Rights & Choices
You may request access, correction, or deletion of your personal data, subject to applicable law, by contacting us at hello@soulroot.co.in.
You may also opt out of marketing emails at any time.
Third-Party Services
Our website may use third-party services for payments, shipping, analytics, marketing, and other business functions. These service providers may process personal information in accordance with their respective privacy policies and applicable laws.
Updates to This Policy
We reserve the right to modify this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review them periodically.